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from58.00CHF/ h

The Art of Negotiation (online course in French or English)

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Negotiation is a challenge for you? You've come to the right place to discover the art of negotiation and make it an asset in your life. We negotiate daily both in our private life and in our professional life. Becoming a seasoned negotiator leads to professional success. I offer an interactive course of 1, 5 or 10 90-minute sessions that prepares you, depending on the number of sessions, for any negotiation, avoiding common pitfalls, knowing how to create value in collaboration with the opposing party, managing the negotiation effectively and respectfully or overcoming impasses, etc.

Location

Online via webcam

General info

Age:
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Duration:
90 minutes
The class is taught in:French, English

About Me

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trainer
With a doctorate in business administration (DBA) and in education (Ph.D.), I teach at the bachelor's, master's and doctorate levels in European business schools. I have also held teaching positions in Canada. My academic career began at the Business School Lausanne (Switzerland) continued at the University of Montreal (Canada) as well as at the University of California Los Angeles (UCLA) (United States) via the University of Bordeaux (France).
I am also a Certified Coach in Holistic Life, Career and Leadership Coaching (USA), Certified Practitioner in Neuro-Linguistic Programming (USA) and Wellness Coach from the Mayo Clinic of Rochester (USA).
In short, I provide support in business-related disciplines in an applied manner to promote your professional career development and well-being in your life.

Education

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Chartered Manager
Chartered Fellow CMgr FCMI (2019)
CHARTERED MANAGEMENT INSTITUTE, UNITED KINGDOM

Post Doctorate​
Postdoctoral Fellow UCLA (2013-2014), Higher Education Research Institute, Graduate School of Education and Communication, UNIVERSITY OF CALIFORNIA LOS ANGELES, UNITED STATES OF AMERICA, Pedagogical Innovation at the University

Doctorate (GB level 8 - FR level I - CEC level 8)

DBA Doctorate in Business Administration (2011), BUSINESS SCHOOL LAUSANNE, SWITZERLAND, Accredited ACBSP. The Community Conversation: the essence of the renewal of internal communication within the company.

PhD Philosophiae Doctor in Education (2013), Department of Psychopedagogy and Andragogy, UNIVERSITY OF MONTREAL, CANADA, Pedagogical Innovation and Disciplinary Culture in Higher Education, Thesis with Excellent Mention.

Dispatch of equivalence 3rd cycle degree Doctor in Psychological and Educational Sciences (2014), CATHOLIC UNIVERSITY OF LEUVEN, BELGIUM

Certificate of Comparability Philosophiae Doctor (Ph.D.), Level I Diploma of the French nomenclature of training levels & CEC European Level 8 (2014), ENIC-NARIC France, Department of Recognition of Diplomas, European Network of Information ENIC Centers - National Academic Recognition Information Centers NARIC, France

Masters (GB level 7 - FR level I - CEC level 7)​​

University Diploma in Health Sciences Pedagogy (2017), Faculty of Medicine, UNIVERSITY OF BORDEAUX, FRANCE, Pedagogical Innovation in Medical Education.

MBA Master in Business Administration (2006), BUSINESS SCHOOL LAUSANNE, Switzerland, Accredited ACBSP. New economic and human concept of retirement homes, with Cum Laude mention

LLM Master of Laws (2010), SOUTHERN EASTERN UNIVERSITY, USA AND NALP NATIONAL ASSOCIATION OF LICENSED PARALEGALS, UNITED KINGDOM, Concept, laws and taxation of UK trusts

DESS in Business Management (2005), ESM GENEVA SCHOOL OF MANAGEMENT AND COMMUNICATION, SWITZERLAND, Business Management and Entrepreneurship

Professional Diplomas (GB level 6 - FR level II - CEC level 6)
Professional License, Trust and Estate Practitioners – TEP N°10862 (2004) – Retired Member, CENTRAL LAW TRAINING, GREAT BRITAIN

2022
Mayo Clinic Wellness Coach
Mayo Clinic, Mayo Clinic College of Medicine and Science Rochester, Minnesota, USA, Approved by the National Board for Health and Wellness Coaching

Certified Holistic Life, Career and Leadership Coach
GII, New York, USA, Accredited ICF ACSTH

2021
Certified Practitioner in Neuro-Linguistic Programming
iNLP Center, Termecula, USA​

Introduction to Functional Nutrition: Clinical Solutions for Addressing the Underlying Causes of Disease, The Institute for Functional Medicine, Accreditation Council for Continuing Medical Education (ACCME), USA

Level 4 Internal Quality Assurance Award - Pearson
ELN LIMITED, London, UK

Understand the principles and practices

Ensure internal quality assessment

CPD - Teaching Students with Sensory and Physical Disabilities
ELN LIMITED, London, UK

2020
Level 3 Certificate in Career Success Assessment CAVA - Pearson
ELN LIMITED, London, UK

Understand the principles and practices of evaluation​

Assessment of skills in the work environment

Assess professional skills, knowledge and understanding

Bond and Stock Analysis (Level 7)
CASS BUSINESS SCHOOL, CITY UNIVERSITY OF LONDON, UK, AACSB Accredited, AMBA Accredited, EQUIS Accredited, UNITED KINGDOM.

Foundations of Finance (Level 7)
CASS BUSINESS SCHOOL, CITY UNIVERSITY OF LONDON, UK, AACSB Accredited, AMBA Accredited, EQUIS Accredited, UNITED KINGDOM.

2017
First Aid, CPR and AED Course Completion Certificate, CM-171811, Caduceus Medical, Dubai, UAE

Certificate of completion for use, inspection and operation of fire extinguisher with live fire, fire protection devices, types of fires, emergency evacuation procedure and responsibilities of fire wardens , FST07003319, Diliberto Arabia, UAE

Virtual Education Specialization, University of California Irvine, USA, Coursera, 99.06%

Virtual Teacher Final Project

Advanced teaching strategies in the virtual classroom

Performance evaluation in the virtual classroom

Fundamentals of Virtual Education

Emerging Trends and Technologies in the K-12 Virtual Classroom

2016
Teaching Methods in Health Professions Education, University of Michigan, USA, Coursera, 100%

Step-by-step guide to revision, Elsevier Publishing Campus, UK

How to Respond to Reviewer Comments, Elsevier Publishing Campus, UK

Successful Grant Writing, Elsevier Publishing Campus, UK

2014
Leading Education Systems at the National Level: Effective Policy and Practice for Improving Outcomes, Harvard University, Graduate School of Education, Cambridge, USA

Human research - Social and Behavioral Researcher and Staff, University of Miami, FL, United States, Collaborative Institutional Training Initiative (CITI), 96%

2013
Fundamentals of the American Higher Education System - EDUC250A, University of California, Los Angeles, Graduate School of Education and Information Studies, Higher Education and Organizational Change, USA

American Culture and Conversation, University of California Los Angeles, DCISS, USA

General Compliance Brief: UC Ethical Values and Conduct, University of California Los Angeles, UC Learning Center, USA

UC Annual Compliance Briefing, University of California Los Angeles, UC Learning Center, USA

Safety Training Requirement - Employee Safety Handbook, University of California Los Angeles, UC Learning Center, USA

2011
Introduction to University Teaching: Correctional, University of Montreal, Canada

2010
Introduction to university pedagogy: facilitation strategies, University of Montreal, Canada

2007
A.PLL Associate qualification, National Association of Licensed Paralegals, UK

Partial training Master of Business coaching – MBC, International Mozaik, France

Awareness of the individual approach "Relationship, co-creation, evolution: the fundamentals of coaching", 2007, International Mozaik, France

1996
Excel 5.0 Certificate for Windows Fundamental 1 & 2, ID-Form SA, Switzerland

1995
Word 6.0 certificate for Windows, ID-Form SA, Switzerland

1992
WordPerfect 5.1 and Word for Windows 2.0 certificate, Sight & Sound Individualized Training SA, Switzerland

Experience / Qualifications

Translated by Google. Click to view original.
Entrepreneur since 2006
Research and University Teaching since 2011
7 years administrative experience
Student job for 7 years.
English is the language of international business, business and commerce. It is essential for anyone who wants to work in an international company. If your goal is to improve your business English in order to get your career off the ground, you've come to the right place! I teach personalized private lessons, according to your professional situation, so that you are comfortable expressing yourself both in writing and orally in this context. I use an active and innovative pedagogy.
A lack of self-confidence blocks the evolution of your career or affects you in your private life? You are in the right place ! Self-confidence training is one of the most effective tools for increasing your self-esteem and improving both your performance and your well-being at work and in your life. I offer you personalized training to develop your self-confidence which will allow you to realize your dreams by relying on your strengths and values.
Have you been invited to a job interview and don't know how to prepare? You have come to the right place, because to succeed in a job interview, you must first of all prepare well. I offer a 2-hour course that will allow you to convince a potential employer that you are the ideal and unique candidate for your dream job! I use a personalized approach according to the position targeted and your academic and professional background.
Learning to teach in higher education, developing skills to design and implement instructional planning, innovative instructional practices and assessment methods. This course aims to provide a unique introduction to the practice of higher education with the sole aim of becoming a good teacher. This course invites you to discover knowledge and develop skills in terms of teaching and learning in higher education. In this module, you will explore teaching and learning in higher education today from the perspective of students and instructors. • Introduction to higher education • Concept of the educational act • Learning: how students learn • Pedagogical resources available • Pedagogical innovation • Teach online • Use technological tools to promote learning • Assessment of learning • Evaluation of teaching • Development of the practice in an educational situation

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Availability of a typical week

(GMT -04:00) New York
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from 58FrOnline via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since June 2022
  • Phone number verified
  • Linkedin connected

Availability of a typical week

(GMT -04:00) New York
MonTueWedThuFriSatSun
0              
1              
2              
3  Monday at 3:00      Thursday at 3:00  Friday at 3:00    
4  Monday at 4:00      Thursday at 4:00  Friday at 4:00  Saturday at 4:00  Sunday at 4:00
5  Monday at 5:00      Thursday at 5:00  Friday at 5:00  Saturday at 5:00  Sunday at 5:00
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from 58FrOnline via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

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Private lessons

Camille
✅EFFECTIVE COMMUNICATION & PUBLIC SPEAKING: TECHNIQUES, TOOLS & METHODS OF SPEAKING & RHETORIC IN THE SERVICE OF LEADERSHIP
Improve your skills during oral interventions in public, better manage your personal/professional communication, the associated emotions & the resulting conflicts, master negotiation techniques (...): your objectives in terms of communication can be diverse and the objective of these sessions is precisely to support you in better achieving them. So, how can we send a clear message, be impactful, create a difference and make an impact? ➤ Whether your objective is personal or professional, speaking is a predominantly physical activity, relying on a body, a voice, a breath, a rhythm (diction), an emotion and above all techniques, tools, a method, a know-how, reflecting the speaker's involvement in his speech. ➤ On the telephone, in a meeting, in front of a client, his family (...), relevant and successful speaking must always be effective and efficient, with clear, simple and impactful messages, creating a balance between the message received and message sent. Coherence between form and content. ➤ So, how to listen and be listened to, convince and be impactful, challenge and make an impression, enhance your content, address your audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of oral presentation, of simple intervention or of 'one to one` exchange, aiming to challenge your audience or interlocutor, by taking care of the substance as well as the form. , all in a professional or personal context. For this, there are verbal and non-verbal communication techniques. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-assurance, ease by overcoming discomfort and controlling his emotion in public. But also to work on your leadership & charisma, in a context where empathy and emotional intelligence are at the service of communication. ➤ So, in this context, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a targeted methodology: ✓Practical tools to perfect your rhetoric/repartee ✓Decode and use the practical communication tools of great leaders ✓Fundamentals (practices) of eloquence but also of public speaking (intonation, gaze, gestures, elocution, range, emotions, pronunciation, development of one's own style of charisma) to ensure consistency between substance & form ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing. ✓ Highlighting their speech & promoting their speaking to arouse interest, by building on their strengths. ✓Creation of a coherence between the message emitted & the message received in order to improve its speech and in fact, its professional/personal relations. ✓Management of Q&A sessions & external reactions during an intervention or an oral exchange. ✓Practical tools to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓On the one hand, learning to say 'no' simply in three steps AND on the other hand, getting people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To manage conflicts (eg 'assertive' communication techniques, eg CNV techniques - Non Violent Communication). ✓To put NLP (neuro-linguistic programming) at the service of communication. ✓To adopt effective, simple, fair and engaging language. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ✓To manage your personal & professional relationships with, for example, the preparation of your ratings. ✓Make your hypersensitivity a strength to tame your abilities. ✓Listening proactively and expressing / conveying ideas / message clearly. ✓ Avoid letting your emotions show through and propose a constructive solution to problems, while drawing on your own relational skills. ✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively. ✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability ✓Develop not necessarily self-confidence, but the 'appearance' of self-confidence, refine one's listening to respond adequately, open up to the resources of the imagination, free oneself from the rational to then structure one's speech. ✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression. ✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image. ✓Practical techniques to foster the engagement of the other party. ✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects. (...) ➤ To master the keys to successful public communication, it is necessary to strengthen the impact of your speeches: by structuring your interventions and taking into account the circumstances and the expectations of the public; by making an impact through storytelling; integrating the psychological and emotional factors of effective oral communication; by integrating emotions into the preparation of the message and arguments; anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by experimenting with the rules of improvisation; by adequately managing difficult situations (...). ➤ In short, each session combines techniques & practical exercises adapted to your daily situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can apply them immediately, and from the 1st session. THE TRAINER ➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Basel-Neuchâtel-Berne-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Shelley
Business English Language Fluency via Conversation and Writing.
Do you hate making English mistakes at work? Do you want to ask questions but don't know how? Are telephone calls awful? Do you need to negotiate, talk to a boss, make small talk, attend a conference, write emails, etc.? Does using English at work make you nervous? If you answer "yes" to any of these questions, you are not alone! Most English language learners are scared to make mistakes in front of people, especially at work. In my Business English class, I prepare students to speak in a variety of business situations. You will learn the vocabulary, useful phrases, and communication skills necessary for working in English. In each class, we 1) Learn vocabulary, grammar, and useful information, 2) Complete activities to practice using what we learned, and 3) Have a conversation or role-play activity to use what you learned in a natural way.

Brandon
Improve Your English With a Native Speaker from the USA
Learning a new language is a rewarding journey, and I'm here to help you every step of the way. As a patient and dedicated English teacher with over 4 years of experience, I specialize in helping students achieve their specific goals—whether it's preparing for study abroad, advancing in a corporate career, or simply becoming more confident in English. Together, we'll identify your strengths and areas for improvement, and create a personalized lesson plan that works for you. Whether you prefer conversational practice, grammar-focused sessions, reading exercises, or other approaches, I’ll tailor each lesson to help you become a more fluent and confident English speaker. Start your English learning journey today and let’s achieve your goals!

Cam
Job Application coach: CV, Cover Letter, LinkedIn, Job Interview, Assessment Center etc
Dear job seekers, Are you the fresh graduate who desire to land your dream job? Or are you the current employee who wish to have a fresher start in a bigger and better position? If you know where you want to arrive, but don't know where to start. Or you know that you have what it takes, but don't know why your application was rejected multiple times. Then don't hesitate to book a job coaching session with me! About me: I am the Finance Management Trainee (UFLP) at Unilever Netherlands B.V. I surpassed approximately 400 applications to become the only Non-EEU and non Dutch-speaking person to be chosen. Besides the offer at Unilever, I landed 2 other offers in big multinational companies. Without doubt, I do not neglect the power of a good profile. However, being fit is more important than being the best. I have lots of obstacles against my background, but I still got chosen, so I have strong confidence that you can also become a good candidate for your dream job. I also have understanding of what companies look for in their candidates, especially multinationals. What I can offer: This is not a course, which means that all of your concerns can be solved in just one session. I will 1. Understand your story, your profile; 2. Identify the match between what you have and what the job wants; 3. Give advice on your application' s strengths, weaknesses, and the most effective route for you to improve the chances. Besides, you can choose to focus on: - CV/Resume check - Cover/Motivation letter - LinkedIn profile - Interview skills: What to prepare, what to do, what not to do - Assessment center skills: For some types of programs, such as Management trainee, you will have to complete a day assessment along with other candidates - Mentality/Consolation during job application journey If you have any further request, let me know specifically. See you in a session!

Susan
Learn English Speaking Skills through Interactive Strategies.
I teach advanced skills like Public Speaking, Presentation Skills, TED Type Talks, Argument, Small Talk and Negotiation Skills to B2 - C2 level teens and adults. I use interactive strategies and quick fire thinking games to get you confident and flowing in using British Standard pronunciation and expression. I also work on your well being to help you feel less nervous and raise your self esteem in speaking aloud in front of others.I teach intercultural understanding of customs and body language. I've been teaching and training for 50 years in 5 different countries and have work experience in 12 other countries. I'm a conference speaker, workshop facilitator, researcher, writer and on-line tutor.

Adrian
Communication and Negotiation Skills in Projects
Description: The "Project Negotiation and Communication Skills" course is designed to equip professionals with the essential competencies necessary to manage and lead projects effectively through strong communication and negotiation skills. In today's business environment, the ability to communicate effectively and negotiate successfully are crucial skills for achieving project objectives and satisfying all stakeholders. Course Objectives: Improve Communication Skills: Learn to communicate clearly, effectively and persuasively with all project stakeholders, including team members, clients and suppliers. Master Negotiation Techniques: Develop solid negotiation skills to reach mutually beneficial agreements, manage conflicts and resolve disputes in the context of projects. Manage Interpersonal Relationships: Acquire the ability to build solid and collaborative working relationships, which is essential for the success of long-term projects. Adapt to Different Project Scenarios: Understand how to apply communication and negotiation skills in a variety of project contexts, from small internal projects to large-scale initiatives. Effective Project Leadership: Develop leadership skills that allow you to influence stakeholders, motivate the team, and direct the project toward achieving its objectives. This course is designed for professionals of all experience levels who wish to improve their ability to lead projects effectively through communication and negotiation. The skills acquired in this course are applicable in a variety of sectors and contexts, making it a valuable investment for anyone who wants to excel in project management.

Steve
Master Business English from a Senior Business Executive
Hello ....I help upper intermediate level English speakers, who want to improve their fluency in Business English, to enable them to advance their career through clearer communication. My name is Steve and I have been teaching Business English Communication skills for many years. I have had a successful Executive career as a Director with numerous global Software Companies and bring this experience into our lessons. I have been teaching English both online and in the classroom for 5 years and prior to this was running Business Skills Workshops. Skills like Negotiation skills, Conflict Management, Organisational skills, Creative Thinking, Emotional Intelligence and many more. If you have a good level of English already and want to improve the way you communicate, speak more confidently, or have people sit up and take notice of you in meetings then lets get to work. As I was a Business Executive before a teacher I bring 30 years of Business Communication skills into our lessons. I understand business and more than likely have experienced business within your industry so my lessons are easily tailored to your real life experiences. I not only help with English skills but I also provide self development coaching during our lessons. This is any thing from Career Coaching to Self Confidence. I will help you gain the confidence you might be missing to be taken seriously in any meeting or negotiation that is conducted in English and give you the tools to clearly understood. I look forward to speaking with you soon.

Katia
Languages: Kabyle, Arabic, French, English / private lessons: maths, svt, geo history..
I have been giving language lessons for children and adults for 3 years, based on a personalized program according to the objective, age and level. I give Kabyle, Arabic, French and English language lessons. I also accompany the children in the context of school reinforcement. Katya.

Sirarat
Thai Language for communication and negotiation in life and business!
Try to get new fun experiences in the Thai language with us. Don't worry if you think it is so hard. Come and try to get advanced skills!!!

Ana Lucia
Spanish (technical) for Professionals and Business -The class will be tailored to your needs and oriented to the topics of your interest.
The class will be tailored to your needs and oriented to the topics of your interest. I will teach you how to speak and write business and conversational Spanish, by doing practical exercises and preparing your meetings as you need. During the first class, I will assess your level and we will discuss the best way to move forward, depending on how many classes you want to take and the goal you set for yourself. We will practice specific vocabulary for the industry of your business, covering technical words, finances, budgeting, but also social and entertainment words, so you can also enjoy time with your business partners. My field of work is Medical Devices, I am a Biomedical Engineer, I am detail-oriented and love the new challenges. Looking forward to meeting my new students.

Hollo
Conflict Management- As a life skill for children.
The world today experiences a variety of conflicts; all conflicts originate from a personal level and thereafter projected interpersonally. Only if we can identify, acknowledge and know how to navigate our conflicts! This class aims to equip children on how to navigate conflicting circumstances to promote both personal and interpersonal development as well as cultivating world peace from the grass-root. The modality of this class is through tailored content offered to children.

Oliver
Negotiation skills tutoring, mentoring, and/or coaching
These classes support students working with the theories and practices of negotiation. You might be studying for personal and/or professional development, preparing a proposal or pitch, or anticipating a salary question at interview. The sessions are informal and unstructured, with a focus on dialogic approaches. You will be encouraged to ask questions and reflect critically throughout.

Zakaria
Financial Markets, Trading and Risk Management
Develop your trading knowledge with the help of detailed courses. Discover the mechanisms of the trading world: who intervenes in the markets and how market prices are influenced. Understand the order process, learn how to protect yourself against risks and how to use leverage. Find out how to seize new trading opportunities by analyzing market trends. From fundamentals to strategies, learn at your own pace and test your knowledge with quizzes and practical exercises. Learn to handle MT5, choose your broker carefully. Establish your trade plan.

Marwan
Coaching in public speaking for all audiences
Opening a school is one of my biggest ambitions, When I was younger I was a curious student, and uncomfortable with the school system. Of those whose capacities we praise and before whom we get angry at the lack of discipline. So I learned by myself, and found myself to be a form of self-taught person who persevered to validate diplomas with flying colors, and not to deprive myself of doing something else. In short, I learned to learn and trust myself while being demanding with myself, I am fortunate to know how to tame my brain so that knowledge is a desire, not a chore. You never learn better than when you like it, when you find it attractive. Desire is born rigor. Winner of negotiation contests and participants, organizers and trainers in public speaking, I realize that oral communication offers considerable advantages in today's world. So this is what I want to give, confidence, keys, desire and results. We are here to succeed.