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Hospitality Management in Practice; applying management theory to real life

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Location

Online via webcam

General info

Age:
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Intermediate
Advanced
Duration:
60 minutes
The class is taught in:English

About Me

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Education

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Experience / Qualifications

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

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Availability of a typical week

(GMT -05:00) New York
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5  Monday at 5:00  Tuesday at 5:00  Wednesday at 5:00  Thursday at 5:00  Friday at 5:00  Saturday at 5:00  Sunday at 5:00
6  Monday at 6:00  Tuesday at 6:00  Wednesday at 6:00  Thursday at 6:00  Friday at 6:00  Saturday at 6:00  Sunday at 6:00
7  Monday at 7:00  Tuesday at 7:00  Wednesday at 7:00  Thursday at 7:00  Friday at 7:00  Saturday at 7:00  Sunday at 7:00
8  Monday at 8:00  Tuesday at 8:00  Wednesday at 8:00  Thursday at 8:00  Friday at 8:00  Saturday at 8:00  Sunday at 8:00
9  Monday at 9:00  Tuesday at 9:00  Wednesday at 9:00  Thursday at 9:00  Friday at 9:00  Saturday at 9:00  Sunday at 9:00
10  Monday at 10:00  Tuesday at 10:00  Wednesday at 10:00  Thursday at 10:00  Friday at 10:00  Saturday at 10:00  Sunday at 10:00
11  Monday at 11:00  Tuesday at 11:00  Wednesday at 11:00  Thursday at 11:00  Friday at 11:00  Saturday at 11:00  Sunday at 11:00
12  Monday at 12:00  Tuesday at 12:00  Wednesday at 12:00  Thursday at 12:00  Friday at 12:00  Saturday at 12:00  Sunday at 12:00
13  Monday at 13:00  Tuesday at 13:00  Wednesday at 13:00  Thursday at 13:00  Friday at 13:00  Saturday at 13:00  Sunday at 13:00
14  Monday at 14:00  Tuesday at 14:00  Wednesday at 14:00  Thursday at 14:00  Friday at 14:00  Saturday at 14:00  Sunday at 14:00
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from 539.05 CNYOnline via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since July 2023
  • Google connected

Availability of a typical week

(GMT -05:00) New York
MonTueWedThuFriSatSun
0              
1              
2              
3              
4  Monday at 4:00  Tuesday at 4:00  Wednesday at 4:00  Thursday at 4:00  Friday at 4:00  Saturday at 4:00  Sunday at 4:00
5  Monday at 5:00  Tuesday at 5:00  Wednesday at 5:00  Thursday at 5:00  Friday at 5:00  Saturday at 5:00  Sunday at 5:00
6  Monday at 6:00  Tuesday at 6:00  Wednesday at 6:00  Thursday at 6:00  Friday at 6:00  Saturday at 6:00  Sunday at 6:00
7  Monday at 7:00  Tuesday at 7:00  Wednesday at 7:00  Thursday at 7:00  Friday at 7:00  Saturday at 7:00  Sunday at 7:00
8  Monday at 8:00  Tuesday at 8:00  Wednesday at 8:00  Thursday at 8:00  Friday at 8:00  Saturday at 8:00  Sunday at 8:00
9  Monday at 9:00  Tuesday at 9:00  Wednesday at 9:00  Thursday at 9:00  Friday at 9:00  Saturday at 9:00  Sunday at 9:00
10  Monday at 10:00  Tuesday at 10:00  Wednesday at 10:00  Thursday at 10:00  Friday at 10:00  Saturday at 10:00  Sunday at 10:00
11  Monday at 11:00  Tuesday at 11:00  Wednesday at 11:00  Thursday at 11:00  Friday at 11:00  Saturday at 11:00  Sunday at 11:00
12  Monday at 12:00  Tuesday at 12:00  Wednesday at 12:00  Thursday at 12:00  Friday at 12:00  Saturday at 12:00  Sunday at 12:00
13  Monday at 13:00  Tuesday at 13:00  Wednesday at 13:00  Thursday at 13:00  Friday at 13:00  Saturday at 13:00  Sunday at 13:00
14  Monday at 14:00  Tuesday at 14:00  Wednesday at 14:00  Thursday at 14:00  Friday at 14:00  Saturday at 14:00  Sunday at 14:00
15  Monday at 15:00  Tuesday at 15:00  Wednesday at 15:00  Thursday at 15:00  Friday at 15:00  Saturday at 15:00  Sunday at 15:00
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from 539.05 CNYOnline via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

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