Communication: This course teaches verbal and non-verbal communication skills, active listening, conflict resolution techniques and cross-cultural communication with people with different communication styles. Writing: This course covers the basic skills for clear, organized and persuasive writing in different formats, such as essays, reports, business letters and professional emails. Topics include organizing ideas, grammar, syntax, punctuation, and editing. Grammar: This course covers the basic rules of English grammar, including sentence structure, verb tenses, pronouns, adjectives, adverbs, and punctuation, as well as special rules such as gender agreement and in number. The aim is to improve writing and speaking skills in English.